Managing Subscriptions

How to upgrade, downgrade or cancel your subscription.

Note, that subscriptions are only relevant to FlowBrand campaigns. Should you wish to upgrade, downgrade or cancel your subscription, simply go to one of your campaigns, and click the Edit button. Once the pop-up appears, click "edit" in line with "subscription"

Click on Edit Campaign, and then Edit in line with Subscription.

You will see the available subscriptions, with the one you have currently selected highlighted. In this example, Tylor Real Estate is on the Pro package.

Changing your subscription. Here the Pro package is greyed out as this is the package that was originially selected.

Upgrading Your Subscription

Should you wish to upgrade, select the relevant package, and your Order Summary will indicate the pro-rata amount you will be billed for the rest of the current month.

Click the Upgrade button below the Summary, and you will be taken to the secure payments page to complete your upgrade.

Downgrading Your Subscription

To downgrade your subscription, select the package you want to downgrade to and your Order Summary will reflect the amount you will be billed for the following month.

As subscriptions are billed upfront, your current package will remain in effect until the end of your current billing cycle. You will be asked to confirm your downgrade.

Cancel Your Subscription

Although our clients are very dear to us, we at Flow are aware that circumstances do change, and you may need to cancel your subscription. To do so simply click End Subscription on the right of the page, and confirm.

Your subscription will be cancelled at the end of your current billed month. You can reactivate your subscription at any time.