Data Collection Methods

Flow supports two main first-party data collection approaches:

  • Tag-Based Data Collection (Traffic Data)

  • PII (Personally Identifiable Information) -Based Audience Sharing

  1. Tag-Based Data Collection (Traffic Data)

  • Flow provides a tracking tag that the publisher places on their website.

  • The tag is deployed through:

    • Google Tag Manager (recommended)

    • Directly in HTML or JavaScript

  • Flow captures website traffic data and segments users based on their page visits, interests, and behaviour.

  • These audience segments are then made available for ad targeting.

Platform
Audience Segmentation Method

Meta and TikTok

A pixel is created, and audiences are segmented within the pixel. These segments can be shared individually. If no pixel exists, we can create one for you.

Google Ads

A full tag is created. Since Google Ads does not allow audience segmentation within a single pixel, Flow pre-segments the traffic before sharing.

To streamline segmentation across Meta and Google, Flow recommends assuming that all data entering a pixel is already pre-segmented before sharing.

  1. PII-Based Audience Sharing

  • The publisher provides customer data (e.g., email, phone number) to Flow.

  • This data is uploaded to Meta and Google Ads to create custom audiences for targeted advertising.

  • Publishers own the audience but share access with Flow.

It is always advices to hash PII data using SHA-256 before uploading.

Item
Description
Requirement
Hashing

Email

Customer e-mail address

Required

SHA-256

Phone

Number with country code (e.g. +27xxxxxxxxx)

Recommended

SHA-256

First name

Customer's first name

Recommended

SHA-256

Last name

Customer's last name

Recommended

SHA-256

City

City of residence

Optional

SHA-256

State/Province

State/Province

Optional

SHA-256

Country

Country (ISO 3166-1 alpha-2 format, e.g., US, ZA)

Required

Plain text

ZIP code

Postal/ZIP code

Optional

SHA-256

Date of birth

YYYYMMDD format (e.g., 19900315)

Optional

SHA-256

Gender

M (Male), F (Female), O (Other)

Optional

SHA-256

  • Only the Country column remains in plain text.

  • Before hashing, ensure that emails, phone numbers, and names are lowercased and trimmed of extra spaces.

  • Never store raw PII after hashing is complete.

Below is an example of before and after data hashing:

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